FAQs
FAQS / Frequently Asked Questions
We ship USPS/UPS/FedEx from Tulsa, Oklahoma. Shipping takes 2-9 business days inside the USA and We offer Free Delivery.
Yes
We Will Provide You With a Tracking Number Once the Label Is Created and Is Ready To Ship. Its FREE shipping
No. Not Yet But Coming Soon!
No. We will only accept UNUSED products! If the product looks or smells like it has been used, we will discard it and you will not receive a refund.
If an item arrives to you broken or incorrect, first DO NOT USE THE ITEM. Let us know within 7 days and we will pay the return shipping and issue a full refund or exchange. if Broken or Damaged Please provide us 3 Pictures one of the items broken, one of the box and wrap & one altogether with the box, wrap, and item clearly showing. Thank You
Once we issue a refund, it should appear in your account in up to 10 business days. In some cases it could take more time, this mostly depends on your bank’s policy.
Yes we do. Required Sales Tax permit .(Click Here To Contact Us) A representative will get back to you in 48 hours.
If you have a question for us, we are here to help! Please fill out our online Contact Us form.
We do our best to keep all our products in stock, but can sometimes be tricky. Check back soon!
We take most debit and credit cards, including:
- Visa
- Mastercard
- Discover
- American Express
- Maestro
- Crypto
Tulsa, Oklahoma.
Gravity Distributor (Online Bong Retail Shop) is open during COVID-19! We are staying safe and working non-stop to make sure we get your orders out on time. Due to the high volume or orders and calls, we do ask that you e-mail us to get a speedy response. Please provide us with as much information as you can. Make sure you e-mail us with your order number and the specific question you have.